In a perfect world, every interaction with your prospects would unfold smoothly. But occasionally, tricky situations arise. Although you can’t always control whether these situations occur, you can control your response.
Not only will reacting well to an awkward or difficult moment make your prospect respect you more, it’ll also teach you to remain graceful under pressure. Ultimately, you’ll keep the deal on track while boosting your people skills. These five tricky situations may have an upside after all.