Creative Mediapulse Technologies Ltd

Delivering Success with every Solution

Helping companies to communicate the right way,
since last 10 years

Get in touch

for a quick talk at
info@mediapulsetech.com

"Creative Mediapulse were extremely quick in delivering a very desirable model that helped me save time and money"

Neil Smith
NBS Studio, London, UK

"Looks Good, Go ahead and merge this in to main video. When can you send us the final video? We have demo starting next week"

Nick K
Flairsoft, USA
200+

man years of Experience

200+

companies served

200+

man hours of consulting delivered

200+

man hours of designs created

200+

brands managed

Unparliamentary Language

Dear Customer,

CMPTL gives customer service paramount importance. Our personnel treat customers with politeness, courtesy and respect at every interaction. Sometimes, mitigating circumstances, like systems downtime, project delays due to delay in feedback / coordination from customers, policy-related issues and compliance-related concerns, may compel us to convey decisions that may not be to your entire satisfaction. These are, however, only the exception and not the rule. The rule is to provide agreeable solutions, and that too at the first interaction itself; and the compliments we receive from satisfied customers - through our website, by phone, by e-mail and by letter - while indeed very heartening, serve to inch the bar higher.

However, customers resorting to provocative and unparliamentary language or rude and disruptive behaviour stretch tolerance, cause distress and impact on morale and efficiency. This can lead to a compromise in the level of service received by other customers and is therefore untenable. Therefore, despite the acknowledged primacy that a customer in the service industry commands, we must inform you with the greatest reluctance and deepest regret that henceforth, customers found to be offensive in their interaction with us will be required to close all their relationships with CMPTL.

Sincerely,

CMPTL Management Team

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